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होटल जानकारी पर वापस

हाल ही की ग्राहक टिप्पणियाँ

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769 समीक्षाओं में से
  • होटल की स्थिति/साफ-सफाई 7.9
  • सुविधाएं 7.7
  • स्थान: 8.9
  • कमरे में आराम/मानक 8.2
  • स्टाफ का प्रदर्शन 8.0
  • पैसे का मूल्य 8.0
  • खाना/भोजन 6.7

7 Felicia C.
Singapore
31 दिसम्बर 2015
Costly Phone Bill
Comfort and Good Bed
I have a group of 22 people stayed in this hotel for 1 night, 1st time we stay at this hotel. Some of our luggage with donation items are places at lobby one corner which we don't need to bring up to our rooms for next day check out. The porters are being nice to help us to load up our luggage to the 2 vans. Few hours later I got a call from hotel said that we had taken other people luggage with us which we already half way on high way towards Sapa. Lucky was, the vehicle will return back to Hanoi city upon release us at Sapa and get the luggage returned back to hotel. The hotel staffs should not had mixed up our luggage and others by loading all up into the vehicle and that caused us not enough seats for all 22 of us. Cos the 6 luggage are big bulky and I incurred with high phone bill due to their numerous of call to my mobile. I did see there are other luggage laid around the lobby belong to some guests waiting to check in or temporary storage for their late departure. It would be good if the hotel use a net or marking on the luggage in case wrongly taken. Overall the stay is good, however due to their oversight on handling the luggage, I have to minus on the rating.

7.7 KAI L.
Malaysia
15 दिसम्बर 2015
satisfied
attentive staff,location,dining
Reception have a cute vietnamese girl when i check in.The hotel located at busy street and nearby hoan keam lake.The breakfast provided by hotel acceptable,i will stay back if i visit again.

9.7 Tan L.
Malaysia
30 नवम्बर 2015
Good Location,Nice Hotel and Friendly Staffs
Good Location,Nice Hotel and Friendly Staffs
Good Location,Nice Hotel and Friendly Staffs.The room was clean,nice and balcony,i booked the deluxe room and was upgraded to junior suite one.the staffs always welcomed me with smile and help me with what i need.breakfast was good enough with the price i paid.will come back monthly.

8 Siu C.
Hong Kong
04 फरवरी 2016
Good location
Good location, nice staff
Good location nice staff but too noisy

5 Allan L.
Philippines
30 सितम्बर 2015
So So
Value For Money, Good Location, Strong Internet Connection
Good Points: Value for money, good location, strong internet connection Bad Points: poor customer service; poor communication skills; poor food selection for breakfast buffet; below standard hotel cleanliness, sanitation and comfort; poor working etiquette (staffs working slippers while on duty);

7.3 Andrew C.
Singapore
26 सितम्बर 2015
Can improve on the room standard to be consistant.
Location, price reasonable and staff helpful
Reasonably good

7.3 WING L.
Hong Kong
30 सितम्बर 2015
Value for money
Value for money x 3
2stars suggested . Value for money. Be careful on the hotel name.

8.3 Emerson F.
Brazil
09 सितम्बर 2015
Excellent and pleasant hotel
Staff were very helpful and made the stay very pleasant. The location is really good and the rooms was clean and up to standard.
The stay was a very pleasant and the staff were very helpful from the start till end. The had a great room and they definitely took care of us. I would recommend staying at this hotel and should most certainly come back.

7 Chee L.
Singapore
12 अगस्त 2015
Good location, friendly staff
Location, friendly, value for money
Very enjoyable and will go back to this hotel next trip.

10 Wai H.
Canada
26 अगस्त 2015
Nice place and great location
Location. Location. Location
Loved it. Friendly staff and great location.