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होटल जानकारी पर वापस

हाल ही की ग्राहक टिप्पणियाँ

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2581 समीक्षाओं में से
  • होटल की स्थिति/साफ-सफाई 8.7
  • स्थान: 8.2
  • कमरे में आराम/मानक 8.7
  • स्टाफ का प्रदर्शन 8.7
  • पैसे का मूल्य 8.7
  • खाना/भोजन 7.8

8.3 Colleen R.
Australia
30 दिसम्बर 2014
great hotel and fantastic staff
great location making it close to town but not noisy. staff were extremely helpful and packed us take away food when we were running late for our train. comfortable beds and cute rooms
Had a great stay. Clean and comfortable rooms, friendly staff and close to all the main action while still been quiet. Would stay here again

6.7 WUI F.
Singapore
27 दिसम्बर 2013
Rooms in new wing are better.
Quick check-in/out, wide range of local food & quiet.
The heating in the room of the older wing was not working but everything was good in the new wing's room.

8.3 Robert E.
Australia
27 दिसम्बर 2013
Wonderful experience thanks to delightful staff
Staff, location, roof top terrace
Certainly exceeded our expectations after a setback initially when we arrived with no luggage - lost in transit at Bangkok Airport.

8 Meredyth M.
United States of America
10 जनवरी 2014
Very nice experience in a busy city
Staff friendliness, spa, location
Everything was great overall. I staid in 2 different Rising Dragons. The first hotel had a very hard mattress and no the air conditioning system was tied to the entire floor, so I was not able to turn it on in my room. It was also a noisy room. When I complained to them, they didn't have a room with AC in that hotel, so they upgraded me to a better room in a sister hotel. I didn't mind moving because it meant I got to stay in two different parts of town. I would advise other travelers to confirm that the room they book has air conditioning that can be controlled by the individual room occupant. Also, when I left the second hotel location to see Halong Bay, I booked another night for our return to Hanoi. We were promised we would get the same room at the same rate, but when we came back they told us they were sold out. I didn't have a confirmation number, so there wasn't much I could do. The hotel secured a room for us at the hotel next door for the same rate, though it wasn't as nice of a room.

8 Regina S.
Singapore
08 जनवरी 2014
Centrally Located Hotel Near Good Pho House!
clean convenient friendly and attentive staff
staff are friendly and attentive speaks good english. location is smack in the middle of the city near to plenty of good pubs for cheap drinks and nearby most attractions. room is small however good for the price!

8 Denisa A.
Portugal
07 जनवरी 2014
Very Good
location, bedroom, food
Te hotel is very central, the food is amazing and the staff is very nice! The dinner we had there was really amazing! The bedroom had only an internal window which i think is not good!

7.7 Elizabeth C.
United States of America
12 जनवरी 2014
The staff were very helpful and good location
Location
The staff were very warm and welcoming. They helped us set up a cruise to Halong Bay and were willing to split our hotel stay so we could go on the cruise and come back even through we had originally booked all nights sequentially. The downside was that there was some water problem so they moved us to a sister hotel for the first night. We are always skeptical when being told we need to move hotels, but the staff rode over the other hotel with us, made sure we were settled and happy until we returned to the Rising Dragon Palace after our Halong Bay cruise. The sister hotel was even closer to the action and shopping so that worked out well.

9.7 Yewin F.
Malaysia
14 जनवरी 2014
Excellent, would definitely come back again
Service, food, value for money
Excellent. I would come back again. The staff were helpful in getting around to the best places for Vietnamese street food.

9.7 Roland N.
Sweden
02 जनवरी 2014
Very good and effective information from staff.
Very nice and friendly staff, good breakfast and nice restaurant on the top floor.
Very kind and informative personel especially at the front desk when checking in. Followed us all way up to our room. Good information about the tours. Nice area outside in the old part of Hanoi. Excellent restaurant with low prices on the top floor of the hotel.

4.3 Shradha V.
United States of America
01 जनवरी 2014
horrible staff
nothing
would not recommend this hotel to anyone after the horrible experience we had with the staff member called "be". after a 10 hours flight, this is our first hotel and be asks us to move into another hotel since they are booked and he forces us by yelling at us because we "did not cooperate with him and he had a long day". he was acting like he was doing us a favor by giving us a free airport transfer if he moved to the other hotel. after alot of arguing we agreed and the hotel turned out to be worse. we wanted to book a cruise and asked him since we knew nothing and had no internet yet. he said the one he had was the last one and the only room left. he was charging us alot and said if we didnt book it at that time, we would not get it later. the cruise was horrible and after talking to other people, we realized the guy at rising dragon ripped us off and charged us alot more for the cruise. because of that one staff memember, we would not recommend this hotel to anyone